Boopal — Support
Both app stores require a working support URL. This is that page.
Contact: diegonanini23@gmail.com
Please allow a few days for a reply.
Common questions
She taps the microphone and nothing happens.
Open Grown-ups → 🩺 Check this iPad. It tests this exact device and says
plainly what is and is not working, including whether the microphone was
allowed. If it says the microphone is refused, allow it in the device's
Settings for Boopal.
The voice sounds flat or robotic.
That is the voice built into the device. On iPhone and iPad, go to
Settings → Accessibility → Spoken Content → Voices → English and download an
"Enhanced" or "Premium" voice — it is free and makes a large difference.
You can also record the lines in your own voice: Grown-ups → 🎙️ My voice.
It says she got it wrong when she was right.
The automatic speech check is a guess and it does get things wrong, especially
with a young child. That is why every answer is recorded. Open
Grown-ups → Progress and listen back, then mark it ✓ or ✗ yourself. Your
marks are what the report uses — not the app's guess.
How do I add another child?
Tap the face at the top-left, then Add a child. Each child has separate
stars, progress and recordings.
How do I delete the recordings?
Grown-ups → 🗑️ Erase all. It asks what to erase: results only, recordings
only, or both — and only for the child currently selected. It never touches
another child's recordings or your own recorded voice.
Does anything leave the device?
No. No account, no analytics, no advertising, no uploads. See the Privacy Policy.
Can I ask for a feature?
Yes — Grown-ups → 💡 Ideas. Type it in; Send opens your own email app with it
ready to go.
Reporting a problem
Please include:
- the device (e.g. iPad 9th gen, iOS 18)
- what you were doing
- what the 🩺 Check this iPad screen says